Frequently Asked Questions

Mood Swings at the vault is a premier event and conference venue that evokes a pleasant mood change in our clients with our unprejudiced team members, safe environment, and mesmerizing ambience. 

Our rental fees vary depending on the event type, duration, and other factors. Please contact us for a quote tailored to your specific needs.

We require a signed contract and a 50% non-refundable 1st installment payment (25% due for Weddings) to secure your date. 

Venue rentals are on a first come, first serve basis and dates will only be saved when requirements are met.  (Discounts/Promotions differ)

Yes, we provide audiovisual equipment such as a projector screen, microphones, and speakers.

Please let us know your specific requirements when booking.

Our cancellation policy depends on the event type and duration.

Please contact us for more information.

All security deposits are Non-refundable and are due at the time of signing the contract when booking the venue. 

The Refundable Incidental fee is separate from the deposit and will be refunded within 30 days of your event as long as contract terms are met, and venue is returned in prior condition – we strive to return 100% of all funding! 

Yes.

1. Self-serve of beer, wine, spritzers, etc., does not require a bartender (upon approval).
2. For a cash bar, you must use a licensed seller with a Pennsylvania Liquor Control Board Off-Premises Catering Permit. All alcohol must be served by a RAMP or TIPS licensed bartender. 
3. In addition, food must accompany alcoholic beverages at all events.

During our event nights self-service is allowed with corkage fee.

Those with impaired behavior may be asked to leave the event by management or security personal. 

As you plan, keep in mind the factors that can affect the number of guests you can seat (i.e., band, food stations, podium, registration table and more). 

Please contact us to discuss your plans and a custom layout.  

Ceremony/Lecture Style Seating 

· Seating for 125 guests in lower level, additional 35 guests overlooking on balcony 

up to 160 guests' total. 

Dinner Seating 

· 150 guests for sit down plated or buffet meal (102 guests on main floor and 48 guests in balcony) 

· 120 guests for sit down plated or buffet meal with open dance floor (72 guests on main floor and 48 guests in balcony) 

Cocktail Party 

· 200 guests (Cocktail Tables and Chairs) for heavy hors d'oeuvres reception with limited seating 

 No.  We will do that for you based on the floorplan you provide us 2 weeks prior to your event. The venue rental agreement includes placement of tables and chairs in the arrangement of your choice at start of event. There is an additional fee charged to rearrange tables and chairs during the event. 

Yes.

1. Base White Banquet Table Linen or Black Spandex Linen for wedding/reception rentals are included. 
2. All other events linen is an additional cost.
3. Chair covers, chair sashes, and linen napkins are available to rent by one of our trusted vendors. 

Set-up of all linens is not included in rental fee. 

Yes.

Flameless and Wax Candles are permitted, but open flames are not.

1. Wax Candles cannot be placed on the floor or windowsills. 
2. All candles with flames must be completely enclosed in a (non-flammable) holder.  
3. No sparklers or torches are permitted. 

The following items are prohibited in decorating and may NOT be used on the property: helium balloons, nails, screws, tacks, staples, duct tape, glitter, confetti, birdseed. 

We DO allow bubbles, flower petals, fog/bubble machines. (Not on dancefloor)

 (Any violation will be at renters' expense). 

 There is parking available behind Mood Swings at the Vault and several additional surrounding lots with 2 blocks.

1. half metered parking and half permit holders only Monday – Friday 7am-5:00pm. 
2. Available evenings and weekends for free event parking. 

Parking meters on Hanover St. and Mulberry Avenue are in use Monday-Friday 8am-5:00pm and are FREE weekends/after 5pm.

Passport Parking App can be used to make credit card payments. 

You will be responsible for removing all items brought to the venue for your event.

1. Including any leftover food, and trash. 
2. Any spills or stains should be removed or wiped up as well. 

All of our wedding/reception rental packages include a trash haul service, you are simply required to place all debris and unwanted items in the provided trash bins. 

For all other rental packages, you or your caterer is responsible for removing all trash and placing it in the designated dumpster behind the building. 

Yes. (Private events excluded- weddings, corporate, dinners, etc.)

• Security may be required for public events with more than 30 guests and any event serving alcohol.
•  The number of security officers required is based on the number of guests and event details. This is at the final discretion of the Venue Manager. 

You are responsible for employing the appropriate number of security guards from a licensed and insured security agency to properly serve and protect the public and control the conduct of people invited onto the facility. 

INA security at 5235 North Front Street, Harrisburg, PA 17110. 

Phone 717-599-5505. 

You may choose to have their officers dressed in business attire/security uniforms. 

A general liability insurance (Event Day) policy will protect you from unforeseen incidents and accidents such as a guest getting into a drunken fight and throwing a chair into the wall. 

You are responsible for acquiring event and alcohol liability insurance which names Mood Swings at the Vault as additional insured. 

1.  An event insurance policy must be obtained, and certificate of insurance provided to Mood Swings at the Vault 14 days prior to event. 

We will be happy to provide you with the names of insurance companies that specialize in one-day special event insurance.

Your homeowner or auto insurance may already cover this, or your insurance agent may be able to provide you with a one-day event policy. (Usually $30-$50) 

Yes. 

(Military, Non-Profit, etc.)

10% discount 

1. active duty and retired servicemen/women.
2. Non-Profit Organizations
3. College Student/Staff

Please provide proof of status when booking.

$150 OFF this Event Space when you Book Again OR refer a booking friend!

All vendors must be insured and show proof of insurance. 

All vendors must adhere to the terms of our guidelines included in your venue rental agreement. 

We can provide you with a list of trusted vendors once you have booked, however you are free to use any vendors as long as the vendor is certified and has liability and workers’ compensation insurance. 

2 Unisex Restrooms | 2 Multiple Stall Restrooms

1. We provide one handicap accessible restroom on the main level. 
2. Two large bathrooms located in the basement for guests use. 
3. The dressing room suite has one bathroom for use by the wedding party and or rental guests. 

The main floor of the building is handicapped accessible.

 Not all areas are handicapped accessible, but we strive to be as accommodating as possible. 

Do not hesitate to ask us about special situations and circumstances. 

A Venue Manager will be onsite for the duration of your event and is the representative of Mood Swings at the Vault. 

1. The primary role of the Venue Manager is to ensure the safety of you, your guests, and vendors and lend assistance to you as needed. 
2. They facilitate and control the operation of all aspects of the venue, such as the building, equipment and all services. 

 Please note the Venue Manager is representing the venue and does not replace a professional day-of wedding coordinator or event planner.